Framework to Enhance the Implementation of Quality Management System in Construction Project

In Malaysia, construction industry plays an important role in benefitting towards the
development of country’s economy as well as providing the necessary infrastructure and
enhanced facilities for social comfort. Despite these contributions, this thriving industry is
responsible for generating an excessive amount of construction waste and numerous cases on
delaying which then tarnish the reputation of the company. Therefore, this study evaluates the
factors affecting the implementation of quality management system practices in construction
project through the application of structured questionnaire and case study of high rise
construction project. The statistical techniques used to evaluate the data obtained are relative
importance index (RII) and Average Index (AVI), while cronbach’s alpha is used to measure
the significant between three different groups of respondents, the reliability and validity of
the study.