Welcome To UTPedia

We would like to introduce you, the new knowledge repository product called UTPedia. The UTP Electronic and Digital Intellectual Asset. It stores digitized version of thesis, final year project reports and past year examination questions.

Browse content of UTPedia using Year, Subject, Department and Author and Search for required document using Searching facilities included in UTPedia. UTPedia with full text are accessible for all registered users, whereas only the physical information and metadata can be retrieved by public users. UTPedia collaborating and connecting peoples with university’s intellectual works from anywhere.

Disclaimer - Universiti Teknologi PETRONAS shall not be liable for any loss or damage caused by the usage of any information obtained from this web site.Best viewed using Mozilla Firefox 3 or IE 7 with resolution 1024 x 768.

E-Consultation for Skincare Products via Intelligent Agent Technology

Jamaluddin, Malinie (2006) E-Consultation for Skincare Products via Intelligent Agent Technology. Universiti Teknologi Petronas. (Unpublished)

[img] PDF
Download (1475Kb)

Abstract

Intelligent Agent technologies are becoming viable solutions to many problems related to E-commerce technologies that are not as user friendly as they seem. The skincare industry is continuously serving customer through consultation by humans. However, human beings have limited capability in fulfilling one's request. With these being said, this Final Year Project focuses on finding an intelligent agent that provides electronic consultation for the skincare industry. The main objective of this project is to create a flexible consultation environment for skincare's customers. This will result in a higher level of satisfaction and experience just like the current system. The methodology used for this project is the waterfall development-based technique which comprises of requirements analysis and definition, system design, implementation and testing, verification and maintenance. The tools used are Macromedia Dreamweaver MX, Adobe Photoshop, Pandorabots free web hosting, Oddcast Inc.'s VHost™, AIML, Apache Web Server and PHP. Based on the work carried out, it is found that although the usage of agent technology is a natural evolution of e-commerce, to effectively build and deliver an agent technology into an e-commerce websites requires rethinking and re-evaluating the human-computer interaction in the new environment. Second round of surveys were conducted to help determining whether users will be interested in the technology. It is found that the conceptof an Agent Technology might be an interest to users, provided it can assist them in consultation process. Agent Technology will be even easily acceptable if it is able to provide almost the same consultation experience based on the current consultation style, and able to provide an interactive discussion environment to users. Those who disagree prefer to stick to current style or might reject technology changes. Users are very concern with the reliability of the system as this will be the main factor whether the information provided by the agent technology is reliable or not. As a conclusion, more researches are expected to be carried out by technologists to further understand the acceptance on an agent technology and thus implementing it in various industries throughout the world.

Item Type: Final Year Project
Academic Subject : Academic Department - Information Communication Technology
Subject: Z Bibliography. Library Science. Information Resources > ZA Information resources
Divisions: Sciences and Information Technology > Computer and Information Sciences
Depositing User: Users 2053 not found.
Date Deposited: 27 Sep 2013 11:00
Last Modified: 25 Jan 2017 09:46
URI: http://utpedia.utp.edu.my/id/eprint/6920

Actions (login required)

View Item View Item

Document Downloads

More statistics for this item...