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The Study of Electronic Government Initiatives in Malaysia

Mohamed Farouk, Fazlina (2005) The Study of Electronic Government Initiatives in Malaysia. Universiti Teknologi Petronas. (Unpublished)

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Malaysian government has embarked a new paradigm to the citizens by introducing government services throughthe Internet, knownas electronic government (e-government). The following study on e-government initiatives in Malaysia use questionnaires to obtain input from respondents and interviews on the reasons of low egovernment usage among Malaysian citizens. At the end of this study, their answers will be analyzed to determine the reasons of low e-government usage and therefore recommend ways on improving the e-government usage based on these reasons. This project also includes prototype development of a prototype, based on the findings of the survey conducted. Six phases were involved for the prototype development which includes analysis of results, planning, design, development, conformation of requirements and testing phase. Analysis of results involves analyzing results of the survey to determine the best prototype to be developed for this project. Planning includes determining the tasks in developing the prototype and distribution of time in completing each of the tasks planned. Designing storyboard and contents is part of planning phase. After that, development of the prototype began to take place. As for the research, the questionnaires are analysed to obtain the results and it shows thatthe main reasons of low e-government usage in Malaysia is because of lack in promotion by the government to introduce and announce it to the citizens In order to curb this problem, a few steps could be taken by the government to improve this situation and the most important step will be doing massive campaign or road show throughout the country to promote their services and as well use the opportunity to educatepeople about e-government and its services.

Item Type: Final Year Project
Academic Subject : Academic Department - Information Communication Technology
Subject: Z Bibliography. Library Science. Information Resources > ZA Information resources
Divisions: Sciences and Information Technology
Depositing User: Users 2053 not found.
Date Deposited: 02 Oct 2013 15:59
Last Modified: 25 Jan 2017 09:46
URI: http://utpedia.utp.edu.my/id/eprint/8126

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