eLECTRONIC SUPPLY CHAIN (e-SC) TRUST MODEL FOR B2B COLLABORATION- A CASE STUDY OF MALAYSIAN CONSTRUCTION INDUSTRY

Advancement of Information Technology (IT) m terms of infrastructure and
technology in Malaysia has allowed e-Business applications such as e-procurement,
being adopted for handling routine supply chain (SC) business transactions, This
shows the technology readiness in Malaysia is improving especially in the information
exchange perspective. However, this readiness for technology adoption among SC
components is still at its infancy stage. Many SC components still prefer to conduct
their businesses in the conventional way and are unwilling to collaborate
electronically. One of the major factors as has been identified by few researchers is
the lack of trust among the SC components. Thus, due to the above, the focus of this
thesis is to propose an e-SC trust model which can help SC components to identify a
trusted partner for potential e-SCM B2B (Business-to-Business) collaboration. In
other words, this study is aimed to support electronic collaboration of trusted SC
components.