Accommodation Service System

This paper is about a study of developing an Accommodation Service System (ACMSS)
- a kind of Web-based application. The scope of this project will be the reservation
processes and managing the hotel rooms via ACMSS that can be access through online.
These include creation of necessary database for hoteliers and hotel customer/guest as
well as user interface in building the application and its implementation. This system is
created specially for certain hotels. Development tools being used are Apache, PHP,
MySQL, phpMyAdmin, and Macromedia Dreamweaver MX. The intended users for this
system are hotel customers/guest, and hoteliers such as front desk clerk/receptionist or
the hotel management staff. Further research on human-computer interaction (HCI) and
the advantages of Web-base application were carried out. Also covered in this report is
the current problems that encountered by most of the hoteliers with their existing system.
Prototype was chosen as a methodology model that will be applied in the development of
such system. Study shows that, Web-based application have several advantages over their
more traditional downloadable software programs thus it promote to replace it. As for the
results and discussions, questionnaires were distributed and the findings were delegated
to separate segments; hotel customers and the front desk. From the result and findings, it
shows that the necessary of having Web-based system that can be accessed through
online/Internet together with a good user-friendly interface are very encouraging. Thus, it
derived the motivation to get involve and developed such application for the sake of the
system users.