QUALITY EVALUATION ON UTP CHANCELLOR HALL BY USING CONQUAS STANDARDS AS BENCHMARKING TOOLS

Owners of house today are demanding on having a quality house. The higher the quality achieved in housing projects ensures future marketability and enhances the confidence of owners of higher real estate value. The construction industry is influenced by substantial external factors which are different from the manufacturing industry where the goods are produce under supervise and controlled conditions. Construction is essentially an outdoor activity which cannot be confined under controlled environment like a workshop nor a factory. It demands the involvement of many stakeholders to ensure the timely completion of work under sound quality and desired economic value. Quality and workmanship of finish product are the primary concern in each construction projects as poor quality work and failure of structure may claim huge lost and in extreme scenario may even result in loss of human life. Amongst the tools that have used by most class A contractor in Malaysia to improve the quality of the construction products is Construction Quality Assessment System (CONQUAS).