INSURANCE ID (Online Platform for Insurance Claim Processing)

This project intends to boost the current technological implementation of Malaysian’s insurance and healthcare information system, by developing a unique platform to serve online collaboration features, enabling the three user groups which is the healthcare providers, insurance carriers and their registered clients to communicate and delivering their services in a more efficient manner as this will eventually accelerates the tedious and time consuming insurance-related processes. This project is realized to overcome the difficulties in insurance verification process which are currently being done manually. The current approach is impractical for emergency cases where timely events turn out to be the real deal in determining a patient’s live. Thus, by taking advantage of the Internet, a collaboration platform can be developed to allow faster processing of medical and insurance related documents. The prototype of INSURANCE ID had been developed by using Client-Server Architecture as a web-based application which it will be made accessible via internet browsers for desktop users and web applications for the clients. The development of this project is hoped to mark a new milestone for Malaysian insurance system to continue to be established in light of helping the unfortunate, securing their lives and restoring hope, in order to protect their rightful liberties as the residents of Malaysia.
KEYWORDS: Malaysia, insurance, web insurance system, mobile insurance system, online insurance system, claim verification, insurance processing.