AGENT BASED MONITORING FRAMEWORK FOR SERVICE LEVEL AGREEMENTS IN SERVICE ORIENTED ARCHITECTURE ENVIRONMENTS

In the current implementation of SOA using web services, in which different services
can provide the same functionality for consumers, Quality of Services (QoSs) become
essential in determining the most suitable services for consumers. These qualities arc
normally described in the service level agreement (SLA) between the consumers and
providers. An SLA is developed between two parties to formally specify who is
responsible for what. what each party will do. and sometimes more importantly what
each party will not do.