Unveiling Service Failure and Service Recovery in Online Shopping: Impact of Servpology on Post-Purchase Behaviour

Mazhar, Muhammad (2023) Unveiling Service Failure and Service Recovery in Online Shopping: Impact of Servpology on Post-Purchase Behaviour. Doctoral thesis, UNSPECIFIED.

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Item Type:	Thesis (Doctoral)
Impact Factor:	Submitted
Depositing User:	Mr Ahmad Suhairi Mohamed Lazim
Date Deposited:	18 Jul 2024 02:06
Last Modified:	18 Jul 2024 02:06
URI:	http://utpedia.utp.edu.my/id/eprint/27731

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