UTPediaMazhar, Muhammad (2023) Unveiling Service Failure and Service Recovery in Online Shopping: Impact of Servpology on Post-Purchase Behaviour. Doctoral thesis, UNSPECIFIED.
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| Item Type: | Thesis (Doctoral) |
|---|---|
| Impact Factor: | Submitted |
| Depositing User: | Mr Ahmad Suhairi Mohamed Lazim |
| Date Deposited: | 18 Jul 2024 02:06 |
| Last Modified: | 29 Aug 2024 07:13 |
| URI: | http://utpedia.utp.edu.my/id/eprint/27731 |
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