Hotel and Flight Online Booking System for UTP Human Resourse Department

This report present a new developed web based system that help to solve the tasks of
Human Resource and Administration department (HRMA) of Universiti Teknologi
PETRONAS (UTP) in the bookings of hotel and flight of its staffs. Booking of hotel or
flight are very common tasks that need to be done by the department almost everyday.
However current systems are manual systems and not being integrated yet. These will
lead to inefficiency of data management especially in monitoring the status of requests.
This report will gives an overview of the underpinning project developed especially in
its objectives, problem encountered, scope of study, methodology as well as the findings
in developing this project. This project developed purposely to enable staffs to book
hotel rooms and flight tickets as requested, generate guarantee letter automatically, send
notification to respected endorsers, able to store and retrieve data and allow applicants to
access and request the system via personal computer or mobile device by eliminating
manual works and increase the flexibility of the system itself. By using Prototyping
Methodology as its methodology, this system will be developed to use case-based
reasoning method in order for it to complete the task independently. The case-based
reasoning functionality embedded in the system provides the system and its users with
the options to review past similar request and reuse the solution for the new request to
be handled. A realistic case demonstrates an idea on how the overall system will help
HRMA staff to reduce time needed for every request to be handled. This approach shall
help HRMA to have a better enhancement in their database management system.
Implementation of this new system has been proven reduced the time taken needed for
every cases handled by HRMA staff. It also helps improve the efficiency and
effectiveness in storing the data into this structured system as time taken to apply and
endorse can be reduced. Besides speed up the overall process and increase its flexibility,
paper usage also can be reduced as the no more hardcopy form being involved. Testing
of the project shows that the system able to provide a desired solution which allow users
to book the hotel and flight according to their needs. This shows that the developed
system will be having net advantages once implemented.