Keep The Business Running (KTBR) Data Center

Web based centralizedsystem is an online system that has all its data on one place for easy access by users. The usage of such system among organization has increases over the time due to the advancement of technology that corporate helps to improve work performances and employees efficiency. In order optimize the usage of technology towards the betterment of an organization; integration of information among departments is very crucial. Interactive platform is needed to allow smooth exchange of information. This is where Keep The Business Running (KTBR) Data Center play its role in Enabling User Tool (EUT) Point of Performance (PoP) department in Intel Technologies, Penang, Malaysia to better improvise the current method of their work execution.
This paper discuss about the implementation ofintegrated system using the concept of Enterprise Resource Planning (ERP) and Agile system development method that focus on addressing problem faced by EUT PoP department in their data management difficulties. The aim of developing the system is mainly to provide a platform that allows data communication and integration across the department and their related client. The system will be able to solve problems such as; the absence of centralized request submission form collection and lack of project details being shared within the department. This will allow both client and KTBR team to be able to perform task proficiently using IT applications which will improve work performance by obtaining just-in-time and just enough information.