Research Enterprise Office Search Portal

All the employees in University Technology Petronas need to access information
instantaneously in order to enhance their functionality and efficacy. Is it easy to
collaborate and gather the right information at the right time? Is all the research within a
company documented? Is it easily available to all employees? And what happens when
an employee leaves the company?
This project is an analysis of current practices and outcomes of the search portal and the
nature of it as they are evolving in most of the organizations. The findings suggest that
interest in search engines across a variety of industries is very high, the technological
foundations are varied, and the major concerns revolve around achieving the correct
amount and type of accurate research and garnering support for contributing to the search
portal. Implications for practice and suggestions for future research are drawn from the
study findings.
This project focused on the search function. The research is on how to make this search
portal useful to the University Technology Petronas (UTP) community that is the UTP
staff and lecturers. These search portal solutions are ideal for operations and maintenance
manuals that once were reserved for 3-inch thick binders sitting on the shelves of many
treatment plants. Moving the manual standard procedures, troubleshooting, theory,
alarms, and equipment descriptions to an electronic, web-based solution offers many
benefits. For one, the information can be updated and kept current much more effectively
because it can be changed in one place and instantly updated at all access points. By
developing this search portal, the staff and lecturers will be able to get information fast
and efficiently.