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VOICE BASED FOR BANKING SYSTEM

MOHAMAD @ CHE OMAR, FAIZAH (2005) VOICE BASED FOR BANKING SYSTEM. Universiti Teknologi Petronas. (Unpublished)

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Abstract

The trouble with traditional banking system service resulted difficulties, latency and low quality of service, not suitable for disable people and require extra manpower to perform simple bank activities. The goal of this project is to build a voice recognition based system which specifies on the banking activities element and specializes in using voice as a medium to run bank activities via telephony network system. Three fundamental objectives were addressed in the study. First, to develop two-way interactive program of banking system, which use voice as importantmechanism to receive instruction and response to user. Second, it support to first objective which to develop such a user friendly andhighsecurity voice banking system which requires the user first logs on to the system by furnishing the assigned customer identification number and personal identification number before user proceed for further actions. And therefore, there must have a strong database structure development of the application in the voice banking system that purposely to maintain the integrity of the data stored and responds to authorized user only. For third objective, is to determine the best programming in order to implement in telephony network system. There is a study and architecture on how voice can be accepted, manipulated and generated by using combination two types of programming which are Cold Fusion and VoiceXML, which is goes to the third objective. The functions of this system is proved and demanded by user as it provides such convenience and easy services with just use voice to transmit the instruction. Hence, this strategy will grab large number of customers and simultaneously will generate huge profit too to the bank institution that applies this system. It is hoping that, by developing this system it will be a platform for next developer to host the system and can be use a large number of customers simultaneously and efficiently. Keyword: Voice based, telephony, combination of programming, architecture

Item Type: Final Year Project
Academic Subject : Academic Department - Information Communication Technology
Subject: Z Bibliography. Library Science. Information Resources > ZA Information resources
Divisions: Sciences and Information Technology > Computer and Information Sciences
Depositing User: Users 2053 not found.
Date Deposited: 04 Oct 2013 15:26
Last Modified: 25 Jan 2017 09:46
URI: http://utpedia.utp.edu.my/id/eprint/8141

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